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Contact Native Deodorant Customer Service

Native Deodorant Phone Numbers and Emails

Toll-Free Number:

  • (800) 897-1638
Call customer service
Send Message

Native Deodorant Emails:

Customer Service
Media
Press Inquiries
partnerships@nativecos.com
Partnerships
Is this your business?

Native Deodorant Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Native Deodorant Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    90% phone 10% email
  • The best phone number to call Native Deodorant is (800) 897-1638. 29% of customers managed to speak with a real person.

  • The average hold time is less than 1 minute. The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 1 minute.

  • Be prepared for the call as Native Deodorant may ask you for the following information to identify you as a customer: first and last name, email or order id or tracking no.

View full overview ›

How to Contact Native Deodorant?

Most Popular Number:

(800) 897-1638
Total calls: 535 Issues resolved: 6 Last call: Feb 10, 2026

Native Deodorant's customer service team is available via their toll-free phone number, 1-800-897-1638. Using the mentioned Native Deodorant customer care number, customers can receive assistance with various needs, including order tracking, payment questions, delivery updates, product information, shipping, returns, and more. To expedite the process, having your details, like your name, email address, order ID, and tracking number is helpful when contacting the Native Deodorant customer care team. This way, the Native Deodorant customer service can quickly access your account and address your inquiries efficiently.

If you need assistance, you can easily contact the Native Deodorant customer service team via email. For general inquiries, including order issues or product details, customers can contact the Native Deodorant customer care team at support@nativecos.com. For partnership-related inquiries, partnerships@nativecos.com is the appropriate contact point to reach Native Deodorant customer care. If you are from the media team and require reaching the support team, the dedicated Native Deodorant email address is press@nativecos.com.

Customers can also contact the Native Deodorant customer care team via the website. To do so, head to the Native Deodorant website and scroll down to the bottom of the homepage. Next, click the "Contact Us" link, where you will find multiple options to communicate your concerns to the Native Deodorant customer care. You can select from topics such as order inquiries, loyalty programs, returns, and product issues. Complete the presented form after selecting the relevant option, and the Native Deodorant customer care team will respond to your request as soon as possible.

PissedConsumer Club

Contact Information

Native Deodorant Website:

Native Deodorant Help Center:

Corporate Office Address:

Native Cos.
201 California Street, Suite 450
San Francisco, California 94111
United States

Native Deodorant Customer Service Reviews

1.8 / 5
Poor
Christiano Aks
Cancel my account
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Im trying to cancel my subscription and no longer want to receive productsthere is no way to do this, and no one will answer the phone to help.

LL R Neu
The deodorant stained & ruined so many of my clothes!
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Super disappointed with the fact so many of my nice tops and blouses are absolutely ruined with giant grease stains from this deodorant! Some of my favourite shirts that I've spent money on and can't even be worn!

For $20-$30 for one stick is outrageous, like what do you think you are making thats so special, to even get away with charging that!? When ultimately you are just costing people more money! I bought a bunch while it was on sale, well that was a mistake! Good luck trying to get through to customer service, it's pointless because it doesn't exist.

Good job, guys! That's why you get for trying to go natural.

Anyway, there are so many other better, more affordable brands. Here's a few photos below of just some of my stained tops.

Yakov Bdz
Bad deodorant it leaves grease stains and Discolors clothes … I heard a-lot of people on YouTube saying the SAME

They never contacted me to tell me how to get out stains. Please text or email me like you DID NOW thank you

How Good is Native Deodorant's Customer Service?

Janina O Gmn
Janina O Gmn
Feels Disappointed | Oct 03, 2025

Disappointed

Read full quote
Keiko Hvh
Keiko Hvh
Feels Disappointed | Oct 03, 2025

Didn’t get deodorant. Got the body lotion that smelled really bad . Threw it in garbage. It was the “Birthday Cake” fragrance.

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Rueben Uuu
Rueben Uuu
Feels Disappointed | Mar 03, 2025

They never called me. They never text me. They never got back with me.

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Kushal Oav
Kushal Oav
Feels Satisfied | Dec 20, 2024

No one ever responded to my message to please call me back but I did very quickly get a request to rate the call?!

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Nusrat Gho
Nusrat Gho
Feels Disappointed | Aug 20, 2024

Horrible customer service! Will no longer order Native products.
There are 'many' other wonderful, pure products on the market, w/ great customer satisfaction!

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Layna Puw
Layna Puw
Feels Disappointed | Aug 15, 2024

No answer and the product quit spraying lost over half the can. Very disappointing

Read full quote

Summary of Native Deodorant Customer Service Calls

645 TOTAL
CALLS
01:15 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Native Deodorant?

Shipping and Delivery Question:

  • “I didn't get my older”
  • “Delivery problems”
  • “No shipment”

Product/ Service Question:

  • “Product packaging”
  • “Problem with shipment”
  • “Broken bottle pump”

Request for Information Question:

  • “Questions on deodorant packaging”
  • “Help with quality of product”
  • “Want to know about my package”

Activation/ Cancellation Question:

  • “Too cancel my order or subscription”
  • “Cancel order ASAP”
  • “Cancel my deodorant auto ship.”

Payments and Charges Question:

  • “Billing”
  • “Unauthorized charge and questioning how you got my information”
  • “Unwanted recurring payments on my account.”

Account Question:

  • “Trying to use rewards”
  • “Can't sign in to their page”
  • “Can’t apply my reward points”

Return/ Replace Question:

  • “Address change”
  • Return
  • “Replacement parts”

Refund Question:

  • “Refund”

Staff Question:

  • “Customer service unsatisfactory”

Website/ Application Question:

  • “Issue w/ website order”
  • “Website not working”

Cards Question:

  • “They keep saying card is declined”
  • “Update credit card”

Other Question:

  • “Didn’t get order”
  • “Recent order”
  • “Sh”

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